Privacy Policy - Woo Dating App

We are Rostin Enterprises LLC ("Company," "we," "us," "our"). We operate the mobile application Woo Dating (the "App", or "Woo Dating") and https://woodating.co (the "Site"), as well as any other related products and services (such as media accounts or social media channels) that refer or link to this Privacy Policy (the "Policy Notice") (collectively, the "Services"). We are registered in Delaware, US and you can contact us by email at support@woodating.co or by filling out our online contact form at https://woodating.co/contact.

This Privacy Notice for Woo Dating, describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Use the Woo Dating app or visit our website at https://woodating.co/, or any website of ours that links to this Privacy Notice.

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these policy terms. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you create an account on our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Yes, when you create an account on our Services, you may provide us with sensitive information that include but are not limited to your date of birth, details about your sexual orientation, religion, ethnicity and billing address information.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, process payments, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place (including data security measures) to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by reaching out through our online contact form or with an email to support@woodating.co. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW DO WE HANDLE YOUR THIRD PARTY LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

First names
Email addresses
Billing addresses
Date of birth
Contact or authentication data
Payment data
Personal identification
Geolocation data
Face data (images and videos) for user authentication
Voice mails

Sensitive Information. We collect sensitive information that you provide to us such as your date of birth, details about your sexual orientation, religion, ethnicity, political beliefs, and face data. We do not collect other sensitive data such as your social security number and bank account information, but they may be processed by third parties (such as Stripe, Inc) to process your payments, enable withdrawals, and prevent fraud (see below).

Purchase Data. For legal and tax reasons, we may collect data necessary to record your transactions if you choose to make Coin purchases or withdraw your rewards, such as your legal name, billing address (if you choose not to use in-app purchasing through Apple or Google), and redacted information of your payment instrument. We work with third parties such as Zoho for accounting purposes that may store and process this information. You may find their privacy notice link(s) here: https://www.zoho.com/privacy.html.

To enable payments and withdrawals, we use third-party payment processors such as Stripe, Inc. When you choose to withdraw Rewards, you may be asked to provide sensitive information such as bank account details or tax identification numbers. This information is collected and processed directly by Stripe, Inc and is not collected, stored, or accessible by us. We receive only limited, non-sensitive information from Stripe, such as verification status, payout eligibility, and masked account identifiers, for the purpose of operating our services. You may find their privacy notice link(s) here: https://stripe.com/privacy.

Face data. We process your facial data (images and live videos) to authenticate your identity against your profile photos. We work with third parties to process the authentication, such as Microsoft Azure and Amazon AWS. We do not store facial data after the user authentication process is concluded. We will require you to repeat the process if you change the first photo of your profile.

Geolocation Data. When you create an account on our Services, you grant us permission to use and store your geolocation data through the GPS feature of your device.

Third Party Login Data. We may provide you with the option to register with us using your existing third party account details, like your Google or Apple account. If you choose to register in this way, we will collect certain profile information about you from these third parties, including but not limited to your name and email addresses.

Profile Data. When you create an account to use our Services, you may provide us with personal information, photos of yourself and other optional data. If you choose to provide this data, you consent to us using it to provide our services according to the terms laid out in our Terms & Conditions and this Privacy Policy.

Content and Messages. When you use our Services, you share with us photos of yourselves, other additional information such as your bio and texts with other members. When you upload photos to your profile, we may automatically scan them using artificial intelligence to detect and prevent inappropriate content (such as nudity or explicit imagery) that violates our community guidelines. This analysis is performed by third-party services such as Amazon AWS Rekognition. We do not store the analysis results beyond the immediate upload decision; photos that pass moderation are saved, while photos detected as inappropriate are rejected and not stored.

Voice Mails. If you contact us by our phone numbers, we may record a voicemail to be able to respond to you. By calling us and leaving a voicemail, you consent to us saving that voicemail for a reasonable amount of time to provide our customer service.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics (device ID), operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. By continuing to use our website without modifying your cookie settings, you hereby acknowledge and consent to Woo Dating use of cookies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, interactions with other users, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service including connecting you with other users on the platform.
To respond to user inquiries/offer support to users. We may process and record your information (including voicemails) to respond to your inquiries and solve any potential issues you might have with our Services.
To process and respond to violation reports. We may process and record your information (including your messages on the Services) to adjudicate and respond to reports by other users that you have violated our Terms & Conditions.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders and withdrawals. We may process your information to fulfill and manage your orders, payments, withdrawals and refunds made through the Services.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To protect our users. We may process your information as part of our efforts to keep our Services safe and secure for our users, including fraud monitoring and prevention and other violations of our Terms & Conditions.
To enforce our community guidelines. We may process your uploaded photos using automated content moderation to detect and prevent inappropriate content (such as nudity or explicit imagery) from being shared on our platform.
To evaluate and improve our Services, products, marketing strategy, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing strategy, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights and safety, to detect and prevent fraud, or to fulfill our legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Other users. By creating an account on our Services and sharing any personal data or photos on your profile, you consent to that data and information being shared with other users on the Services.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services we use that we have disclosed to you. In general, we only share your personal data with our financing and accounting partners (as mentioned in section 1).

The categories of third parties we may share personal information with to provide our services to you are as follows:

Cloud Computing Services
Cloud Communication Providers
Data Analytics Services
Data Storage Service Providers
Finance & Accounting Tools
AI platforms and tools
Payment Processors
User Account Registration & Authentication Services
Website Hosting Service Providers

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisitions of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also may permit third parties and service providers to use online tracking technologies on our Services for analytics, our advertising strategy or to send abandoned shopping cart reminders (depending on your communication preferences).

In the event that we share your personal data for advertising purposes and to the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, we will first inform you (and update this privacy policy accordingly) and you will be able to opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. DO WE USE ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We use products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we use products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are used to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI Technologies

We use AI Products through third-party service providers ("AI Service Providers"), including partners such as OpenAI. Some of your profile data and texts with other users might be processed by our third party AI providers to help keep our Services functional, keep you and other users safe, and ensure compliance with our terms and applicable laws.

AI Product/Features

The AI Products we use are designed for the following functions:

Text analysis
Photo analysis
AI search
Natural language processing

How We Process Your Data Using AI

Some of your profile data (including photos) and texts may be shared with AI third parties to ensure compliance with our Terms and Policies or when you have been reported by other users for misconduct, fraud or violations of our terms. We specifically only share a) texts that have been reported as "inappropriate content" and up to 15 texts surrounding the reported text, b) all the texts within a woo session in which any text has been selected and reported as "low engagement content" and c) when you upload photos, they are automatically scanned by AI services (such as Amazon AWS Rekognition) to detect explicit or inappropriate content (photos that violate our guidelines are rejected; compliant photos are stored normally; no content moderation analysis data is retained after the upload decision). All information that is processed by our third-party AI partners (e.g. reported text messages) is handled in line with their Privacy Notice.

7. HOW DO WE HANDLE YOUR THIRD PARTY LOGINS?

In Short: If you choose to register or log in to our Services using a third party account, we may have access to certain information about you.

Our Services may offer you the ability to register and log in using your third-party account details (like your Google account or Apple account). Where you choose to do this, we will receive certain profile information about you from your account provider. The profile information we receive may vary depending on the account provider concerned, but will often include your name and email address.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party account provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

We retain only the data necessary to meet legal retention requirements. Specifically, we store transaction records for 7 years to satisfy tax and accounting obligations; credit card information for as long as a user may dispute a transaction; traffic data and system logs for one year in accordance with data-retention laws; and records of user consents for five years to demonstrate and document compliance with applicable legal requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@woodating.co.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your state of residence.

In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate your account and remove your profile from the app. We will remove profile content from our active databases (for example, your photos, prompts, and profile details). However, we may retain limited records in our files to (a) help prevent fraud/abuse, (b) troubleshoot problems, (c) assist with investigations, (d) enforce our legal terms, and/or (e) comply with applicable legal and tax requirements. These retained records may include interaction history such as passes/blocks and certain system/security logs. If you later sign in again using the same email or the same third‑party login provider (for example, Google or Apple), we may reactivate your account identifier and your previous passes/blocks may still apply.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of personal information we collect

We (i.e. Woo Dating) have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education and employment	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, religious affiliation, and other demographic data	YES
D. Purchase and withdrawal data	Transaction information, purchase history, and payment instrument information, withdrawal history	YES
E. Biometric information	Facial recognition	YES (we only process facial recognition for authentication, but we do not store your facial recognition data)
F. Internet or other similar network activity or activity on our platform	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our Services	YES
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Education level, School information	YES
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics	NO
L. Sensitive personal Information	Bank account information, social security numbers	NO (Only Stripe, Inc collects these data)
M. Profile content and usage data	User bio, other information (hobbies, pets, etc) and texts with other users	YES

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - For up to seven years after your last payment to us to fulfill our tax obligations
Category B - For up to seven years after your last payment to us to fulfill our tax obligations
Category D - For up to seven years after your last payment to us to fulfill our tax obligations
Other categories - As long as the user has an account with us

How We Use and Share Personal Information

Your personal information may be used in profiling and automated processes that could produce legal or similarly significant effects for you. Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?" We collect and share your personal information through:

Beacons/Pixels/Tags

Will your information be shared with anyone else?

We share your personal information with our payment, accounting and other third party partners (as outlined in sections 1 and 4) and we may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" your personal information.

We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category A. Identifiers
Category B. Personal information as defined in the California Customer Records law
Category C. Protected classification characteristics under state or federal law
Category D. Purchase and withdrawal data
Category E. Biometric information
Category F. Internet or other electronic network activity information
Category G. Geolocation data
Category M. Profile content and usage data

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" We have sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:

The categories of third parties to whom we sold personal information are: None.

The categories of third parties to whom we share personal information with are:

Cloud Computing Services
Cloud Communication Providers
Data Analytics Services
Data Storage Service Providers
Finance & Accounting Tools
AI platforms and tools
Payment Processors
User Account Registration & Authentication Services
Website Hosting Service Providers

Third-Party Data Processors

Below is a chart listing third parties who currently process your data in connection with Woo (either shared by us or you directly providing to them such as in the case of Stripe connect accounts).

If a third party is a "Controller", they decide how and why your data is processed, either independently or jointly with Woo.
If a third party is a "Processor", they contractually agree to process personal data on Woo's behalf and in accordance with Woo's instructions.

Please note that, depending on how you use Woo Dating, some third parties will not be relevant for you. For example, your personal data is shared with payment processors only when you make a relevant purchase.

Third Party	Type	Purpose of Sharing	Categories of Data Shared	Location
Amazon Web Services (AWS)	Processor	Face comparison for identity verification (fallback service), content moderation (profile photos)	E. Biometric information (facial recognition/face match), H. Audio/electronic/sensory (images, e.g., selfies/profile photos), A. Identifiers (online identifiers tied to the verification request), F. Internet/network activity (session-related data)	United States
Apple	Controller	User authentication (Sign in with Apple), In-App Purchase processing	A. Identifiers (account identifiers, device/online identifiers), B. California Customer Records (name/contact info if provided), D. Purchase data (transaction information, purchase history, and payment instrument information)	United States
Apple Push Notification Service (APNs)	Processor	Delivering push notifications to iOS devices	A. Identifiers (device tokens), M. Profile content & usage data (notification content may include app/message-related text)	United States
Cloudflare	Processor	CDN, photo storage/delivery, DDoS protection	A. Identifiers (IP address, online identifiers), F. Internet/network activity (technical/request data, logs), H. Audio/electronic/sensory (images/content delivered), M. Profile content & usage data (profile content served/cached, where applicable)	Global (United States, Europe)
Expo	Processor	Push notification delivery, app build/deployment services	A. Identifiers (device tokens), F. Internet/network activity (technical data), M. Profile content & usage data (push notification content)	United States
Firebase Cloud Messaging (FCM)	Processor	Delivering push notifications to Android devices (via Expo)	A. Identifiers (device tokens), M. Profile content & usage data (notification content may include app/message-related text)	United States
Google	Controller	User authentication (Sign in with Google), In-App Purchase verification (Android)	A. Identifiers (account/device identifiers), B. California Customer Records (name/contact info like email/name), D. Purchase data (transaction information, purchase history, and payment instrument information)	United States
Microsoft Azure	Processor	Face liveness detection, identity verification, face matching	E. Biometric information, H. Audio/electronic/sensory (images), F. Internet/network activity (session-related data), A. Identifiers (online identifiers tied to verification sessions)	United States
OpenAI	Processor	Report investigation, detecting policy and terms violations	M. Profile content & usage data (texts/messages, report narratives, conversation excerpts). Also note: user-generated text can include A/B/C details if users type them into chats/reports, and may include H if images are reported/investigated.	United States
OpenStreetMap (Nominatim)	Controller	Location search and geocoding for match preferences	F. Internet/network activity (search queries), A. Identifiers (IP address)	Germany (OSMF Servers)
Railway	Processor	Cloud hosting, database management, caching services	As applicable, excluding I, K and L — effectively all personal data stored in hosted services (database/app infrastructure)	United States
Redis (via Railway)	Processor	Session management, caching, real-time user presence tracking	A. Identifiers (session identifiers), F. Internet/network activity (online behavior/last active/presence signals), M. Profile content & usage data (usage-related state)	United States
Resend	Processor	Transactional email delivery (account deletion confirmations, etc.)	A. Identifiers (email address), B. California Customer Records (name/contact info), M. Profile content & usage data (contents of transactional messages/communications)	United States
Sentry	Processor	Error tracking, crash reporting, performance monitoring	F. Internet/network activity (error/performance events, interaction telemetry), A. Identifiers (IP/online identifiers/device identifiers where collected)	United States
Stripe	Processor	Payment processing for coin purchases	D. Purchase data (transactions/payment instrument info), A. Identifiers (customer/payment identifiers), B. California Customer Records (billing name/contact info where applicable)	United States
Stripe Connect	Controller	Rewards payouts, withdrawal processing, onboarding and verification (KYC/AML compliance)	L. Sensitive personal information (bank account info; tax identifiers such as SSNs/ITINs). Note that these are entered directly by you into Stripe and they are not available to us; Woo typically receives verification status + limited masked fields (e.g., "provided" flags, last 4 digit style masking), not the full values, C. Protected classifications (e.g., DOB/gender used for verification where required), D. Purchase and withdrawal data (withdrawal transaction records), A. Identifiers, B. California Customer Records. (May also involve H if identity verification uses document images or face recognition)	United States
Zoho	Processor	Accounting	A. Identifiers (account identifiers), D. Purchase and withdrawal data	United States and India

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida's privacy law)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting our online contact form or with an email to support@woodating.co, or by referring to the contact details at the bottom of this document. We may ask you for personal information to verify your identity in such requests to protect the privacy of our users.

You can opt out from the sale of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings (we do not currently sell/share your data for targeted advertising and will only enable this option when we use your data for targeted advertising).

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@woodating.co. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this privacy notice, you may contact us by sending an email to: support@woodating.co or filling out our online contact form at https://woodating.co/contact.

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances.

To request to review, update, or delete your personal information, please contact us by sending an email to: support@woodating.co or filling out our online contact form at https://woodating.co/contact.