1. Introduction
Welcome to Woo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you register, we collect your name, email address, phone number, date of birth, gender, and profile photos.
- Profile Information: Information you add to your profile such as bio, interests, preferences, and other details you choose to share.
- Communications: Messages you send to other users through our platform.
- Verification Data: Photos or videos used for identity verification purposes.
- Payment Information: If you purchase premium features, we collect billing information (processed securely by third-party payment processors).
3. Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Location Data: With your consent, we collect precise or approximate location data to show you potential matches nearby.
- Usage Data: Information about how you use the app, including features accessed, time spent, and interaction patterns.
- Cookies and Tracking: We use cookies and similar technologies as described in our Cookie Policy.
4. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide, maintain, and improve our Service
- Match you with other users based on your preferences and location
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
5. Sharing of Information
We may share your information in the following circumstances:
- With Other Users: Your profile information is visible to other users of the Service.
- Service Providers: We share data with third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Safety: We may share information to protect the safety of our users or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account at any time. After deletion, we may retain certain information as required by law or for legitimate business purposes.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@woodating.co.
9. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your personal information remains protected.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@woodating.co
- Website: https://woodating.co